Terms & Conditions

1. General Information
1.1 Business Overview
COUNTRY HEALTH specializes in high-quality nuts, seeds, dried fruits, and related health products. These Terms and Conditions govern the use of our website and the sale of our products.

1.2 Acceptance of Terms
By accessing or using our website, purchasing products, or interacting with us in any way, you accept and agree to be bound by these Terms and Conditions.

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2. Product Information
2.1 Product Description
We strive to ensure the accuracy of product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on our website is always accurate, complete, or error-free. Any inaccuracies will be corrected as soon as they are identified.

2.2 Allergen Notice
Our products may contain or come into contact with allergens, including but not limited to nuts, seeds, and other potential allergens. We recommend that customers with specific allergies carefully review product labels and consult with us before making a purchase.

2.3 Nutritional Information
Nutritional information provided on our website is for reference only. Individual needs may vary, so please consult a health professional if you have any specific dietary concerns.
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3. Orders and Payments
3.1 Order Process
Orders can be placed through our website, and you will receive a confirmation email once the order is successfully placed. Please ensure the accuracy of all order information, including billing, shipping address, and contact details.

3.2 Pricing and Payment
Prices are listed in South African Rand and are subject to change without prior notice. All orders must be fully paid before shipping.
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4. Shipping and Delivery
4.1 Shipping Policies
Shipping is available to select locations as specified on our website. Estimated delivery times are provided as a guide and may vary due to unforeseen circumstances.

4.2 Shipping Charges
Shipping fees, if any, will be displayed at checkout and vary based on the delivery location and order size.

4.3 Delivery Issues
We are not liable for delays caused by factors beyond our control, such as carrier issues, natural events, or customs processing. Customers are responsible for providing accurate delivery information.
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5. Returns and Refunds
5.1 Returns Eligibility
Due to the perishable nature of our products, we can only accept returns for damaged or incorrect items. If you receive a damaged or incorrect item, please contact us within 7 days of receipt.

5.2 Refund Process
Once your return request is approved, refunds will be processed within [3-4 business days]. Refunds are issued to the original payment method unless otherwise specified.
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6. Liability and Disclaimers
6.1 Limitation of Liability
COUNTRY HEALTH is not liable for any damages arising from the use of our products beyond the purchase price of the product.

6.2 Health Disclaimer
The products we sell are not intended to diagnose, treat, cure, or prevent any disease. Our products are for general nutritional use, and we recommend consulting a healthcare provider before use if you have specific health concerns or conditions.
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7. Intellectual Property
All content on our website, including text, images, and branding, is owned by or licensed to COUNTRY HEALTH. Reproduction, distribution, or use of our content without written consent is strictly prohibited.
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8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
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9. Changes to Terms and Conditions
We reserve the right to amend these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our site signifies acceptance of the updated terms.
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10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us.